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My Verizon

HopeLine®

Downloadable Label

HopeLine from Verizon Wireless Logo



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SAFETY ALERT: If you are in danger, please use a safer computer, or call 911, your local hotline, or the U.S. National Domestic Violence Hotline at 1-800-799-7233(SAFE) and TTY 1-800-787-3224. You can leave this site quickly if you click ESCAPE.

Help put America's most reliable wireless network to work in your community by turning no-longer-used wireless phones into support for victims of domestic violence.

Donating an old wireless phone to HopeLine® is as easy as following these three steps:

  1. Turn the phone's power off.
  2. Batteries must be installed in the phone you are returning (Please do not include any loose batteries).
  3. Seal the package and adhere the free postage-paid label to the box/envelope and drop it in the mail. To view and print the mailing label, you may need to download Adobe Acrobat Reader
Don't forget to include your return address on the shipping label.

Donated phones are not tax deductible. 

Please note – This shipping label is only intended for use by consumers who are donating their wireless phones to HopeLine.  Customers who are not donating their phones but wish to return their wireless phones should contact Customer Service at 1-800-2 JOIN IN or visit their local Verizon Wireless Communications Store.